PRIVACY POLICY
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of July 11 on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, The Terminal Hub guarantees the protection and confidentiality of personal data of any kind provided to us by our customers, in accordance with the provisions of the General Data Protection Regulation.
The Terminal Hub’s Data Protection Policy is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework and must be able to demonstrate this to the relevant supervisory authorities.
The data provided will be processed in accordance with the terms established in the GDPR. In this regard, The Terminal Hub has adopted the legally required levels of protection and has implemented all technical measures within its power to prevent loss, misuse, alteration, and unauthorized access by third parties, as outlined below. However, users should be aware that security measures on the Internet are not impregnable.
The Terminal Hub’s Data Protection Policy is based on the principle of proactive accountability, according to which the data controller is responsible for complying with the regulatory and legal framework and must be able to demonstrate this to the relevant supervisory authorities.
The data provided will be processed in accordance with the terms established in the GDPR. In this regard, The Terminal Hub has adopted the legally required levels of protection and has implemented all technical measures within its power to prevent loss, misuse, alteration, and unauthorized access by third parties, as outlined below. However, users should be aware that security measures on the Internet are not impregnable.
Data Controller: Who are we?
Name: The Terminal Hub (EL RESPONSABLE DEL TRATAMIENTO)
CIF: B-66120171
Address: C. de la Travesía, Poblados Marítimos, 46024 Valencia (Hereinafter referred to as the THE WEBSITE OWNER)
Phone: 651 13 20 30
Email: hello@theterminalhub.com
Purpose of processing:
How will we use your data? All data provided by our customers and/or visitors on the DATA CONTROLLER’s website or to its staff will be included in a record of personal data processing activities, created and maintained under the responsibility of the DATA CONTROLLER, which is essential for providing the services requested by users or for resolving any questions or concerns raised by our visitors. Our policy is not to create profiles of users of our services.
Legal Basis for Processing: Why do we need your data?
Contractual Relationship: This applies when you purchase one of our products or sign up for one of our services.
Legitimate interest: To address the inquiries and complaints you submit to us and to manage the collection of amounts owed.
Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your inquiry or request for information.
Recipients:
Who do we share your data with? We do not disclose your personal data to anyone, except for those public or private entities to which we are legally required to provide your personal data in order to comply with a law. For example, tax law requires us to provide the Tax Agency with certain information regarding financial transactions exceeding a specific amount. In the event that, aside from the aforementioned cases, we need to disclose your personal information to other entities, we will first request your permission through clear options that allow you to make a decision in this regard.
Disclosure:
Where might we send your data? We will not transfer your personal data internationally for any of the purposes indicated.
Retention:
How long will we retain your data? We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. When determining the appropriate retention period, we assess the risks involved in the processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy. In this regard, THE DATA CONTROLLER will retain personal data after the termination of its relationship with you, duly blocked, for the statute of limitations period applicable to any claims that may arise from the relationship with the data subject. Once blocked, your data will be inaccessible to THE DATA CONTROLLER and will not be processed except to make it available to public authorities, judges, and courts, to address any potential liabilities arising from the processing, as well as to exercise and defend claims before the Spanish Data Protection Agency.
Security:
How do we protect your data? We make every reasonable effort to maintain the confidentiality of the personal information processed in our systems. We maintain strict security measures to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature of the data, and the risks to which it is exposed. However, we cannot be held responsible for your use of the data (including your username and password) that you use on our website. Our staff follows strict privacy guidelines, and in the event that we hire third parties to provide support services, we require them to adhere to the same guidelines and allow us to audit them to verify their compliance.
Your rights:
What rights can you exercise as a data subject? Please be advised that you may exercise the following rights:
- The right to access your personal data, to know which data are being processed and the processing operations carried out on them;
- The right to rectify any inaccurate personal data;
- The right to erasure of your personal data, where possible (for example, due to a legal obligation);
- Right to restrict the processing of your personal data when the accuracy, legality, or necessity of the data processing is in doubt, in which case we may retain it for the exercise or defense of claims.
- Right to object to the processing of your personal data, when the legal basis enabling us to process it is our legitimate interest. THE DATA CONTROLLER will cease processing your data unless it has a legitimate interest or it is necessary for the defense of claims.
- Right to data portability, when the legal basis enabling us to process your data is the existence of a contractual relationship or your consent.
- Right to withdraw consent granted to THE DATA CONTROLLER
To exercise your rights, you may do so free of charge and at any time by contacting us at the DATA CONTROLLER’S ADDRESS, attaching a copy of your ID.
Protection of Rights:
If you believe that your rights have been violated by our organization, you may file a complaint with the Spanish Data Protection Agency.
THE DATA CONTROLLER reserves the right to modify this policy to adapt it to new legislation or case law that may affect compliance with it.